Privacy Policy

Privacy Policy

Please read the information below to learn the following regarding your use of this site:
  • 1. What information do we collect from you?
  • 2. Where do we collect information from you and how do we use it?
  • 3. With whom do we share your information?
  • 4. How can you update, correct or delete your Personally Identifiable Information?
  • 5. What are your choices regarding collection, use and distribution of your information?
  • 6. What security precautions are in place to protect against the loss, misuse or alteration of your information?
  • 7. Do we use “cookies”?
  • 8. What should you know about privacy policies and data collection at any third-party sites accessible from our site?
  • 9. What else should you know about your privacy online?

You acknowledge that this Privacy Policy is part of our Site Terms of Use, and by accessing or using our site, you agree to be bound by all its terms and conditions. If you do not agree to these terms, please do not access or use this site.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an e-mail to the email address listed by registered users and posting the revised Policy on the site and by notification via our mobile applications. You acknowledge and agree that it is your responsibility to maintain a valid e-mail addresses a registered user, review this site and this Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

1. What information do we collect from you?

In order to better provide you with our services, we collect two types of information about our users: Personally, Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

Personally, Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site, such as registering for a user account, making payment, or posting/transmitting content, or sending us feedback, we may ask you to provide certain information about yourself by filling out and submitting an online form or otherwise. This information may include your first and last name, mailing address, email and physical addresses (including state of residency), telephone number, and other personal identifying information. In addition, when you create an account or when otherwise making a payment, you will be asked to provide a credit card number or other payment information. Some of our services require the utilization of your mobile device’s GPS functions to supply your location at given times, and by using our services (including our mobile applications) you authorize us to utilize such functions of your mobile device.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon your use of the site. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the site’s Uniform Resource Locator (“URL”) that you just came from, which URL you go to next, what browser you are using, and your Internet Protocol (“IP”) address.

GPS and Information Relating to Your Geographic Position: By utilizing some services through our mobile application your geographic position is shared with us and, depending on the service, with other users. You agree to assume all risks associated with the sharing of such location information with other users.

2. Where do we collect information from you and how do we use it?

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. Among other ways, you provide certain Personally Identifiable Information to us when you:

  • (a) Register for a user account.
  • (b) Leave feedback and/or comments;
  • (c) Make payment;
  • (d) sign up for special offers from us or selected third parties; or
  • (e) send e-mail messages, submit forms or transmit other information by telephone or letter.

In addition, we may also collect, or our third-party ad server and/or content server may collect, certain Non-Personally Identifiable Information. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. Our third-party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our site.

We will primarily use your Personally Identifiable Information to provide our services to you, as required by our agreements with you. We will also use Personally Identifiable Information to enhance the operation of our site, fill orders, improve our marketing and promotional efforts, statistically analyze site use, improve our product and service offerings, and customize our site’s content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our site Terms of Use and this Private Policy.

3. With whom do we share your information?

We share your Personally Identifiable Information with our payment processing agent. In addition, and except for credit card or bank account numbers, we reserve the right to share, license and sell your Personally Identifiable Information to our partners, affiliates, third party advertisers and to unrelated third parties without limitation and without prior consent from you.

Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

4. How can you update or correct your Personally Identifiable Information?

We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may change any of your Personally Identifiable Information in your account online at any time by logging on to your account and editing your information.

We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on this site. In addition, it may be impossible to completely delete your information without some residual information because of backups.

5. What are your choices regarding collection, use, and distribution of your information?

Without limiting paragraph 3 above, we may, from time to time, send you e-mail regarding our services. In addition, we and our partners may occasionally send you direct mail (including e-mail) about products and services that we feel may be of interest to you. You may unsubscribe from such e-mail messages.

You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our site may not work properly in your case.

6. What security precautions are in place to protect against the loss, misuse, or alteration of your information?

At our site you can be assured that your Personally Identifiable Information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our users is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by you to your Personally Identifiable Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to via password. We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.

Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking and processing agents. They receive the information needed to verify and authorize your credit card or other payment information and to process your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledgethat: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

7. Do we use "cookies"?

When you use our site, we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain secure site. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly in that case.

8. What should you know about privacy policies and data collection at any thirdparty sites accessible from our site?

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties. Additionally, other companies which place advertising on our site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

9. What else should you know about your privacy online?

You must be at least 18 years old (or otherwise reached the age of majority in your jurisdiction, whichever is older) to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.

You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, e-mail address, etc.) in any discussion forums/pages (whether private or public), message boards or other public areas on this site, that information, along with any information disclosed in your communication, can be viewed, collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to public areas on this site are accepted with the understanding that they are accessible to third parties. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible.

Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by sending us an email to contactus@thegasmart.com.


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